Terms and Conditions
Welcome to INFANZO (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and related services (collectively, the “Site”), accessible via www.infanzo.com. By accessing or using our Site, you agree to these Terms. If you do not agree, please discontinue use of our Site immediately.
Table of Contents
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Definitions
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Account Registration
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Products and Pricing
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Orders and Payments
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Shipping and Delivery
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Returns and Refunds
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Intellectual Property
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User Content
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Prohibited Activities
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Privacy and Data Protection
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Disclaimer of Warranties
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Limitation of Liability
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Indemnification
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Governing Law and Dispute Resolution
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Changes to These Terms
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Termination
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Severability
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Entire Agreement
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Contact Information
1. Definitions
Content: All materials on the Site including text, images, videos, and product listings.
User Content: Any information submitted by users, such as reviews, comments, or ratings.
Intellectual Property Rights: Copyrights, trademarks, patents, and other proprietary rights protected under applicable laws.
2. Account Registration
Creating an Account: You may create an account to use certain features such as order tracking, saved carts, and wishlists.
Accuracy: You agree to provide truthful and up-to-date information.
Security: You are responsible for safeguarding your account credentials. Notify us at support@infanzo.com of any unauthorized access.
Suspension/Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent behavior.
3. Products and Pricing
Descriptions: We strive to ensure accuracy in all product descriptions and images. However, we do not guarantee that all information is complete or error-free.
Pricing: Prices are listed in EUR and may change without notice.
Availability: Product availability may vary and is not guaranteed. We reserve the right to limit quantities or cancel orders.
4. Orders and Payments
Order Acceptance: All orders placed are considered offers to purchase. We may accept or decline any order at our discretion.
Payment Methods: We accept major credit/debit cards, PayPal, and other methods displayed at checkout.
Order Confirmation: Once payment is completed, an order confirmation will be emailed to you.
5. Shipping and Delivery
Options: We offer standard and expedited shipping across Germany and select international locations.
Processing Times: Orders are typically processed within 1–2 business days.
Tracking: Shipment tracking details will be provided once your order has been dispatched.
6. Returns and Refunds
Return Window: Most items can be returned within 14 days of delivery.
Condition: Products must be unused, in original packaging, and include all accessories.
Refunds & Exchanges: Refunds will be processed to the original payment method after inspection of returned goods, per our Returns Policy.
7. Intellectual Property
All Site Content, trademarks, and branding are the property of INFANZO and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license for personal use of the Site.
8. User Content
By submitting content such as reviews or comments, you grant INFANZO a non-exclusive, royalty-free license to use and display your content. You affirm that your submission does not violate the rights of any third party.
9. Prohibited Activities
You agree not to:
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Violate any applicable laws or regulations
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Infringe on INFANZO’s or third-party intellectual property
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Post false, harmful, defamatory, or obscene content
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Disrupt the functionality or security of the Site
10. Privacy and Data Protection
Please refer to our Privacy Policy for details on how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).
11. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied.
12. Limitation of Liability
To the fullest extent permitted by law, INFANZO will not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or any products purchased.
13. Indemnification
You agree to indemnify and hold harmless INFANZO, its employees, agents, and affiliates from any claims, damages, or losses arising from your breach of these Terms or misuse of the Site.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Germany. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Wiesbaden, Hesse.
15. Changes to These Terms
We may update these Terms periodically. Changes will be posted on this page with a new “Last Updated” date. Continued use of the Site signifies acceptance of the modified Terms.
16. Termination
We reserve the right to suspend or terminate your access to the Site at any time without prior notice, for violations of these Terms or other operational reasons.
17. Severability
If any part of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
18. Entire Agreement
These Terms, along with our Privacy Policy and other referenced policies, represent the entire agreement between you and INFANZO regarding use of the Site.
19. Contact Information
If you have any questions or concerns, please contact us:
Business Name: INFANZO
Address: Hauptstraße 56, STUTTGART, BW 70173, Germany
Email: support@infanzo.com